Custom Fields

VanillaSoft allows you to create an unlimited number of custom fields to suit your sales needs:

• Create unlimited custom fields on a per-project basis
• Create input, menu or formula fields
• Data-type your fields for powerful querying: number, currency, percentage and date or date/time
• Have custom fields always appear on the caller screen or only when there is data
• Make custom fields directly editable on the caller screen or lock them down
• Choose which custom fields are available for search
• Automatically feed script responses into designated custom fields
• Query and report on all custom fields