VanillaSoft

VanillaSoft Pushes the Envelope on Intuitive Call Routing

Unlike many CRM tools that almost distract sales people from making the next best call, VanillaSoft's Push Lead™ call routing technology enables sales people to perform at the highest level of productivity. Managers can set up the system using pre- determined logic to literally “push” the next best lead with all the relevant prospect or customer information out to the appropriate sales person. This technology brings greater efficiency to the calling process by

• Making it simple for sales people to execute
• Limiting the distractions and increasing call volume
• Increasing calling productivity by 20% or more, even with manual dialing
• Giving greater control to the managers to properly route calls
• Enabling managers to assign leads to specific sales team members or groups
• Prioritizing leads in order of call importance
• Ensuring compliance with local calling laws and all federal and state DNC regulations
• Automatically handling scheduled call backs