Intelligent Call Recording

VanillaSoft's unique recording option actually 'marries' the recording to the contact record and works with corded phones and many soft-phones:

• Access and listen to recordings from anywhere with internet access
• Search recordings by salesperson, call result, or call date
• Find a recording directly from a contact record
• Recordings are stored online for 3 months and can be downloaded for archiving purposes
• Can be used with remote salespeople or in a central office.

Recording is perfect for quality control, order verification, training and compliance purposes.