DATA SECURITY

PROCESS + TECHNOLOGY = SECURE DATA

The security of your data is a top priority. VanillaSoft’s hosting center is among the most advanced in the world. Your data resides in a center that is SAS-70 audited, a standard designed for publicly-traded companies. 128-bits Secure Socket Layer (SSL) technology protects your information, using both server authentication and data encryption

DATA ENCRYPTION

128-bits Secure Socket Layer (SSL) technology protects your information, using both server authentication and data encryption

USER AUTHENTIFICATION

Each user has a unique username and password that is encrypted via SSL during transmission. An encrypted session ID cookie is useld only to record authentification information. Cookies are not used to store confidential user and session information, which are done through more advanced security methods based on dynamic data and encoded session IDs.

APPLICATION SECURITY

The application is structured so that no VanillaSoft customer can access another customer’s data, ever.

INTERNAL SYSTEMS SECURITY

Advanced security technology is used to protect server access. In addition, our database servers, and your data, are not directly available from the public internet.

SERVER AND DATA RELIABILITY

All customer data is stored on world-class redundant storage RAID disks. Backups are carried out every half hour, and tapes are stored offsite in a secure, fire-resistant location.

PHYSICAL SECURITY

Our hosting center has redundant electrical generators with a 3-day fuel supply, redundant air conditioning units, video surveillance, badge-only access, and state of the art water and fire detection systems.

 

 




Our Customers

Diamond Resorts
"...VanillaSoft beats any dialer I've ever used. It's the future of the industry..." - Scott Outhouse, Diamond Resorts International

 

Pacific Monarch Resorts

 

"...VanillaSoft is essential for the effective management of multiple call centers and thousands of leads and owners. Our reps have never been more productive..." - Les Abeyta, Pacific Monarch Resorts

 

Capital One Merchant Services

 

Swisher Hygiene Logo

 

ChamberMaster Logo

"We needed a complete CRM solution in order to increase caller productivity and create client reports in a quicker and more accurate manner for our clients ranging from startups to Fortune 500. VanillaSoft makes the setup, execution and management of multiple projects very easy, and has a great deal of logic built in to make it flexible enough to meet varying client needs."
Nick McCallion
President
Sales Marketing Group

Our Guarantee

We guarantee that your leads will not sit in somebody´s inbox until they start smelling stale. We guarantee that your priority leads can be routed within seconds of the next person becoming available. We guarantee that your people will be up and running within hours.

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